Caroline Troy is NRI's Senior Strategy Support Manager. She has worked with NRI since October 1990 and in her role she is responsible for supporting the implementation of NRI's strategic plan with particular focus on income generation through knowledge exchange and postgraduate teaching and learning. Caroline is responsible for planning and coordinating NRI's comprehensive events programme including project conferences, symposia, and visitor hosting, while also driving NRI's marketing strategy and social media communications to build the institute's reputation. She covers development and delivery of marketing materials, postgraduate programme promotion, alumni engagement, and strategic stakeholder relationship building. She also oversees NRI's travel procedures and logistics, manages financial planning and budget tracking for events and activities, and maintains KE Framework data for reporting. Caroline has managed events and travel arrangements across multiple continents supporting NRI's international project portfolio and has travelled and managed events in Ghana, Kenya, Tanzania, Malawi, Benin, Uganda, Spain, Rwanda, Colombia, India, Vietnam, and the UK.